Process mining project: three step ramp-up plan

How to get a process mining project started for my organization? 

Checking if process mining is an applicable potential solution to problems in your organization involves four first steps:

  1. Identify who in your organization should be involved in the study. Once discovery algorithms produce the first versions of a process map from the logs of interest, it is often imperative that in-house domain knowledge is brought to the table to understand whether the process flow deviations identified automatically are a result of a normal modus operandi of your system, or an indication of malfunctioning / improvable systemic behavior.
  2. Ask for a proof-of-concept project to see how it applies to your organization. One click away to identify what problems are of most interest in your organization, that might be investigated through process mining. 
  3. Bring in-house domain expertise: review the status quo and identify the achievable end results. List potential ways of improvement of the inefficiencies.